Find answers to common questions about our services.
You can book a flight directly through our website using the booking widget on our homepage, or by contacting our customer service team at +234 800 NGEAGLE. You can also book through any of our authorized travel agency partners.
Economy Class passengers enjoy 23kg checked baggage allowance and one carry-on bag not exceeding 7kg. Business Class passengers get 32kg checked baggage allowance and two carry-on pieces. Please visit our Policies page for detailed information.
Yes, you can modify or cancel your booking subject to our fare conditions. Changes made 24 hours or more before departure are free of charge. Cancellations within 24 hours of departure may incur a fee. Please contact our customer service for assistance.
You can check in online via our website 24 hours before departure, or visit our check-in counters at the airport. We recommend arriving at least 2 hours before domestic flights and 3 hours before international flights.
Yes! We offer special discounted rates for groups of 10 or more passengers. Visit our Group Booking page to submit an inquiry and our team will get back to you with a customized quote.
We offer exclusive discounted fares for active military personnel and veterans. Please visit our Military Fare page for more details on eligibility and how to book.
Our customer support team is available 24/7. Call us at +234 800 NGEAGLE, email care@ngeagle.com, or visit our Contact page for more ways to reach us.
